Ford Guest Account Support
For issues or questions regarding the Guest Account process, call the Ford Help Desk using the appropriate number listed below.
If you encounter issues completing the Guest Account registration, read this page before calling.
When you call:
- Select option 2 (no CDSID)
- Select option 3 (Supplier, Dealer, Retiree)
- Then...
- If Dealer, Select 1
- If Supplier, Select 2
When speaking with the support person, provide the following information:
- You are an external partner who has issues with the Ford Guest Account
- Provide your Covisint/FSN-ID/Dealer-ID, name, email address, phone number (incl. country code)
- Specify the issue you encountered (for example: did not receive email invitation, registration error/issue, other)
Ford Help Desk Phone Numbers:
- US and Canada: 1-313-317-4957 or 1-888-317-4957
- Argentina: +54-3327 42 9898
- Australia: +61 3 8301 3999
- Brazil: +55-11-4174 8400
- Chile: +56-2-29405860
- China-Beijing: +86-10-8507-0818
- China-Nanjing: +86-25-5118-7818
- China-Shanghai: +86-21-3858-1818
- Colombia: +58-241-874-6123
- Dubai: 971-4-3566222
- Germany: +49 (0)221 9013322
- India Chennai: +91-44-647-55555 or +91-44-481-55555
- India Coimbatore: +91 422 306 4555
- India Sanand: +91 271 767 5555
- Indonesia: +62-21-2758-8375
- Mexico: +52-55-1103-3930
- Morocco: 971-4-3566222
- Peru: +56-2-29405860
- Thailand: +66 (0)2-686-5999
- Taiwan: +886-3-4530168
- Saudi Arabia: 971-4-3566222
- UK: +44 (0)1277 253322
- Venezuela: +58-241-874-6123
- For all other countries: +1-313-633-2939